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OPI-01

OPERATION IMPROVEMENT


INTRODUCTION

This course provide method for operation improvement to maximise the return of operation.


COURSE OUTLINE

Day 1
•    Root Cause Analysis
    o    Using structured  processes to identify the root causes of the problem
    o    Exploring almost all possibilities and options
    o    Use fact to verify hypothesis,  get beyond individual opinion, emotion and rhetoric       
•    Equipment Efficiency Analysis
    o    Identify sources of interruption
    o    Categories of losses interruption and  prioritizes of intervention plan
    o    Measure actual plant performance against its potential and benchmark with other  players.
•    Financial Analysis Tree
    o    Utilize logic analysis trees to understand the financials impact of the business activities
    o    Quickly understand and identify business’s key value drivers to develop intervention plan

Day 2
•    Value Gap Matrix
    o    Identify the greatest potential or opportunities for value creation in the business
    o    Covering three key levers on Price, Technical Potential and Production Efficiency
    o    Communicate findings of value gap matrix graphically using a value map
•    Feedback and Coaching
    o    Provide feedback on what constitutes a high quality and high impact conversation
    o    Appreciation of need to effectively convey your message “match” with body language and tone
•    Career Development Plan
    o    How to develop own individual goals, and collective goals as a team
    o    To identify developmental opportunities and turn aspirations into specific actions and development objective

At the end of the session, participants will learn:
  1. To identify root causes of operations limitation and develop intervention plan to maximize the return of business.
  2. To use logic tree for identifying business key value drivers and facilitate the understanding of  financial impact
  3. To highlight greatest potential or opportunities for value creation in business through value gap matrix.
  4. To provide high quality and high impact feedback and coaching  to unleash greatest potential of employee.
  5. To identify individual developmental opportunities and turn aspirations into specific actions.

    WHO SHOULD ATTEND ?

    • Operations and Support managers
    • Executives
    • Operation technician
    • Anyone who involves in operations processes for maximizing profit

    DURATION

    Two days (9:00am - 5:00pm)

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